TzampaNET Privacy Policy

The Tzampa.NET provides a Virtual Private Networking (VPN) service and other Internet privacy features. The Tzampa.NET VPN service is offered by Tzampa.NET. Privacy Policy describes how user data is treated at Tzampa.NET.

Our top priority is customer data security. We guarantee our no logs policy, which means that your activities while using the privacy solutions created by Tzampa.NET are not monitored, recorded, logged, stored or passed to any third party.

With this Privacy Policy, we want to distinguish the Tzampa.NET website and the Tzampa.NET security software.

No logs policy of the Tzampa.NET security software

From the moment a Tzampa.NET user turns on the Tzampa.NET software, their Internet data becomes encrypted. Any online traffic coming from user’s device is no longer visible to ISP, third-party snooper or cyber criminals. Further, TzampaNET have a strict no logs policy when it comes to seeing user activity online.

Tzampa.NET website

In order to maintain the VPN service, the Tzampa.NET website collects limited personal user information and Site performance data. If you decide not to provide this limited amount of information, we will not be able to provide you the VPN service.

Tzampa.NET customer data

  • E-mail address. We get your e-mail address associated with your paypal account, after a successful payment. That ensures that you won't lose your Premium Subscription Code. We do not share this information.
  • Your Device's IMEI. We collect your device's IMEI number for no other use than uniquely identifying your device. We do not share this information.
  • Your Device's GPS Location on connecting. We collect your device's GPS location for no other use than finding the nearest available server to connect to and only log the city corresponding to your location for in-house analytics. We do not share this information.

Service performance data

Servers load. We monitor the server performance in order to recommend the most suitable servers to our customers.

Data from website

  • Customer service. Tzampa.NET stores inquiries and communications with users through the Contact Us and Community Area pages, unless a user requests to delete the conversation.
  • Cookies. Tzampa.NET uses a few different cookies to improve the user experience on the website:
    • Tzampa.NET uses Google Analytics cookies for statistical assesment and website performance improvement.
    • Tzampa.NET uses cookies to personalize the content of the Site for users, such as setting the default language.
  • In summary, all the website and service performance data is used for our user experience enhancement, and none of the data is associated with our customer activity while using the Tzampa.NET service.

Review and changes to your information

Contact us as specified below to find out what information we have collected about you, and to request any changes or deletion of your information.

Children

We do not knowingly collect information about children under the age of 13. If you find out that children under 13 have been using the Tzampa.NET service, please contact us so that we can delete any information related to the children from our systems.

Policy changes

You understand that the present Privacy Policy is subject to changes made by Tzampa.NET at any time at its sole discretion. You understand that it is your obligation to periodically review the Tzampa.NET Privacy Policy to account for any changes made.

Contact

If you have any questions regarding the data protection regulation, you can reach us at support@tzampa.net.

The last update of this Privacy Policy was made on April 30, 2018